FAQs

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FAQs

We have complete after-sales services, if you encounter any quality problems with our products, please send us as samples, pictures or videos. Once the proof is checked and confirmed, we will give you reasonable compensation for your lost.

Yes, we have a showroom in our factory and you are welcome to visit us at any time. Please contact us by email or telephone if you would like to visit our factory.

Yes, our products have CE, CUPC, WARS, ISO, WATERMARK certification etc, some of them have already got the certification.

It depends on your quantity of your order. Except OEM products, generally 30-35 days for trial order, 45-50 days for mass order once deposit received.

We are honored to offer you samples. The samples can be sent by DHL or any other international express you want.

A: 1 year warranty for the product.

Usually L/C or T/T 30% deposit, and clear the balance before shipment.

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    Feel free to write to us, and we will be back to you within 12 hours or sooner.

    • Tel.

      +86 0592 5927963

    • Email

      info@tck.com.cn

    • SNS

      +86 18020717736